Contact FederalContracts

One mailbox, read by the people who build and run the product. There is no contact form here, so nothing you write disappears into a ticket queue.

Write to us

[email protected]

We answer on business days, usually within one working day. Customers on Capture get priority in that queue, and Enterprise accounts have a named contact.

What this mailbox handles

  • Support questions about matching, profiles, digests, deadlines or exports
  • Sales questions, including Enterprise scope, invoicing and purchase orders
  • Security reviews and vendor questionnaires
  • Billing, receipts and plan changes
  • Data deletion requests
  • Press and partnership inquiries

Put your company name and the plan you are on in the first line and the answer comes back faster.

Answers you might already have